FOR GUESTS
GPLUG®
Their visit. At their fingertips.
Browse the menu, place an order and ask for what you need. A calm, familiar experience at participating venues.
- Menus & ordering
- Service & bill requests
- Order status updates
HOSPITALITY, IN SYNC
More connection.Less friction.
Bring guests and your team together. From the first order to the final request, GPLUG keeps service connected.
Two apps. One shared service experience.
ONE PLATFORM. BOTH SIDES OF SERVICE.
Better for guests. Clearer for your team.
GGSUITE
FOR YOUR TEAM
GPLUG®SUITE
Every request. A clearer next step.
Bring tables, orders and guest requests into one shared view. Give your team the clarity to focus on service.
- Table & order management
- Guest requests & updates
- Reservation & payment workflows
Illustrative product views · Miora is a fictional venue.
A SIMPLE, SHARED FLOW
From a guest’s thought to your team’s next move.
Connect
Open GPLUG at a participating venue. Enable the permissions needed to discover and connect to the venue.
Choose & request
Explore what the venue offers. Confirm your order or service request directly in the app.
Stay in sync
Your team manages the request in Suite. Guests follow its progress in GPLUG. Everyone sees the next step.
Local hospitality. A global welcome.
Six languages. One familiar experience. Welcome international guests with a service flow they can understand.
Built around the way you serve.
Start with your venue’s needs. Available services depend on the modules enabled for your business.
Restaurants & cafés
Menus, tables, orders and service.
Hotels & stays
Guest services and requests.
Service venues
Queues, catalogues and appointments.
What’s the difference between GPLUG and Suite?
GPLUG is for guests. GPLUG Suite is for the team serving them. The two apps connect the same orders, requests and service updates.
How do I get my business started?
Tell us about your business using the contact form. We’ll discuss your service flow, the right modules and the setup your venue needs.
Does GPLUG work at every venue?
GPLUG works at participating, configured venues. Features vary with each venue’s enabled modules and device permissions.
What if I can’t connect to a venue?
Check that the venue supports GPLUG and that Bluetooth and the requested location permissions are enabled. Reopen the app, then contact support if needed.
HOSPITALITY, IN SYNC
Make room for better service.
Let’s explore what a connected guest experience could look like at your venue.